Kokum Butter

So I received my kokum butter last week, and the kokum butter smells like pure candle wax that was poured in here from several candles. I've been making lotions and several other products for 4 years now. Never have I smelled any kokum butter like this and I've ordered from some nice places but never in my whole entire 4 years of making products. Have I smelled kokum butter smelt like candle wax. I will be calling customer service to report this., this is ridiculous ??

I just purchased & received a 14 oz of this Kokum Butter that is supposed to be the best & the best Brand. However, when I received it, the lid to the 14 oz jar was slightly cracked & when I opened the Kokum Butter up, it smelled pretty old & stale/rancid like an carrier oil that has been left in a bottle for too long without being used is how I explain the smell of it. It is no pleasant smelling & does not at all smell like previous Kokum Butters that I had purchased before buying this one. My previous Kokum Butters smelled kind of nutty as well as kind of gamey smelling at the same time which this one does not & just stinks like it is not a fresh batch or is really old.

I only buy my Kokum from BA now. Hands down they keep a better quality than the alternate vendors. My only challenge is that others know this too, so BA is out of stock on the 7 lb buckets too quickly/too often. This is indicative of most of my staples. It's one of the cons of being a small business, I can't afford to buy 55 pounds of anything at one time.

Bulk Apothocary is the best vendor, best pricing, best packaging, consistent in quality, and the quickest in shipping! Now, if we could just get a BA South brick & mortor opened down here in Texas, I would be in soap & skincare heaven!

The quality is much better than other places.

I use this butter in making my handcrafted specialty soaps & Lotions and it makes the soap a harder bar of soap with great conditioning value. Thanks, JoyH

I use this butter in making my handcrafted specialty soaps & Lotions and it makes the soap a harder bar of soap with great conditioning value. Thanks, JoyH

This is my first experience with Kokum butter. I made a hair butter with it for natural African hair and it works well and the hair absorbs it very well leaving the hair soft.

I had never purchased KOKUM BUTTER before, but I was pleasantly surprised when using it. I ordered it again because it worked very will in my moisturizer.

What can I say, I am always impressed with the products from this company. Everything I order is of the highest quality, ships fast and no leaks or issues when they get here.